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Friday, June 18, 2021

Workflow Override Email Address

It is very common requirement to stop workflow notifications going out of the system, particularly from Development instances and Test instances. Oracle have given a functionality “workflow override email address” to achieve this requirement.

In many companies this task is done by Database Administrators (DBA) but incase you need to do it yourself you follow the below steps.  There are two ways to setup this: 

1. Login to Oracle Apps preferably with a user who is "Workflow System Administrator".

Navigate to “Workflow Administrator Web Applications” Responsibility
Expand "Oracle Applications Manager"


Oracle Applications Manager


Click "Workflow Manager"





Click "Service Components"





Click “Workflow Notification Mailer”


Oracle set workflow override email address


Click "Set Override Address"


Oracle set workflow override email address

Once you provide the email address you will receive a verification code for the first time which you need to enter it back in the above page to complete the process. Verification field will be enabled after you provide the email address.
2.  From backend, connect to the database using apps user and run below update statement.


update fnd_svc_comp_param_valsset    parameter_value = '<email address>'where  parameter_value = 'NONE'and    parameter_id =( select parameter_idfrom   fnd_svc_comp_params_tlwhere  display_name = 'Test Address');
commit;


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